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1. • • BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online.
     www.bbb.org/all/customer-reviews/reviews-faqs

     Frequently Asked Questions About BBB Customer Reviews and ...

2. People also ask

   What is a BBB review?

   • BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online. Who can file a BBB Review?

   Frequently Asked Questions About BBB Customer Reviews and Complai…

   www.bbb.org/all/customer-reviews/reviews-faqs

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   Are BBB customer reviews real?

   • One of the best aspects of BBB customer reviews is that they are real, based on a real experience between consumer and company. The BBB verifies the source and substance of customer reviews before they are published. As a small business owner, you are part of a business community and often someone else’s customer as well.

   BBB Reviews: A Simple Overview - Small Business Trends

   smallbiztrends.com/bbb-reviews/

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   Why do people like BBB reviews?

   • Consumers say information found in customer reviews helps them choose trustworthy businesses. Businesses appreciate customer reviews because they highlight customer experiences. How are BBB reviews different?

   How BBB Customer Reviews are Handled - Better Business Bureau

   www.bbb.org/all/customer-reviews/reviews

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   How does the BBB verify customer reviews?

   • The BBB verifies the source and substance of customer reviews before they are published. As a small business owner, you are part of a business community and often someone else’s customer as well. You can do some investigation before a purchase by scanning business profiles and reviews on the BBB website.

   BBB Reviews: A Simple Overview - Small Business Trends

   smallbiztrends.com/bbb-reviews/

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   How does BBB impact a business?

   • BBB makes it easy for consumers to file complaints and customer reviews. Learn more about what each is and how they can impact a business. Consumers say information found in customer reviews helps them choose trustworthy businesses.

   Customer Reviews - Better Business Bureau

   www.bbb.org/all/customer-reviews

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   Do customer reviews factor into a business's BBB rating?

   • Customer reviews do not factor into a business's BBB rating. The Better Business Bureau evaluates a business based on its complaint history: the number of complaints, given its size, and whether those complaints were resolved expediently and 'in good faith', even if the customer wasn't satisfied.

   What To Know About the Better Business Bureau - The Balance

   www.thebalancemoney.com/what-to-know-about-better-business-bureau-5116500

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3. www.bbb.org › all › customer-reviewsFrequently Asked Questions About BBB Customer Reviews and ...

   www.bbb.org › all › customer-reviews

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   What are BBB Customer Reviews? BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses,...

   • Customer Reviews

     Consumer experiences matter to Better Business Bureau – and...

   • How BBB Customer Reviews are Handled

     BBB Customer Reviews. Consumers say information found in...

4. www.bbb.org › all › customer-reviewsCustomer Reviews - Better Business Bureau

   www.bbb.org › all › customer-reviews

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   Consumer experiences matter to Better Business Bureau – and businesses! BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with...

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5. www.bbb.org › all › customer-reviewsHow BBB Customer Reviews are Handled - Better Business Bureau

   www.bbb.org › all › customer-reviews

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   BBB Customer Reviews. Consumers say information found in customer reviews helps them choose trustworthy businesses. Businesses appreciate customer reviews because they highlight customer...

6. smallbiztrends.com › bbb-reviewsBBB Reviews: A Simple Overview - Small Business Trends

   smallbiztrends.com › bbb-reviews

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   Mar 10, 2021 · One of the best aspects of BBB customer reviews is that they are real, based on a real experience between consumer and company. The BBB verifies the source and substance of customer reviews before they are published. Part of a Business Community.

   • Birth Date: March 28, 1958

7. www.thebalancemoney.com › what-to-know-aboutWhat To Know About the Better Business Bureau - The Balance

   www.thebalancemoney.com › what-to-know-about

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   Sep 21, 2021 · Millions of people use the Better Business Bureau to decide on financial products. Learn how it rates companies, what its drawbacks are, and how it might help you.

8. www.forbes.com › councils › forbesbusinessBetter Business Bureau Reviews: Why They Still Matter (And ...

   www.forbes.com › councils › forbesbusiness

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   Aug 28, 2019 · While there are many sites, including Google, that include customer reviews, BBB is a platform that customers still trust.

9. searchengineland.com › better-business-bureauBetter Business Bureau reviews are complex. Here’s what you ...

   searchengineland.com › better-business-bureau

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   May 17, 2018 · That opinion, which is reflected in the letter grade that company receives from BBB, is based on a variety of factors, including past complaint history, how promptly the company responds to...