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Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. You can also check our help pages or learn how to contact us directly further down.
- Virgin Media Help & Support
Our Virgin Media help portal is designed to get you all the...
- Virgin Media Help & Support
If you're an existing customer, you can call Virgin Media customer services either on its main number (0345 454 1111) or its freephone number (0800 052 0422). Lines are open 8am to 8pm Monday to Saturday.
Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages.
- How to Contact Virgin Media
- How Do I Call Virgin Media's Customer Service?
- Virgin Media New Customer Sales Number
- How Do I Contact Customer Service Via Live chat?
- Virgin Media on Social Media
- How to Complain to Virgin Media
- Had Enough of Virgin Media? Switch and Save Now
Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
- Dan Howdle
May 9, 2024 · If you have available mobile or landlines minutes included and want to get Virgin TV or broadband then you can call 0330 221 4025 for free. If your call allowance runs out then you would be charged at a local rate. Remember that all 0800 numbers are free from landlines and mobiles in the UK.
Oct 25, 2024 · Virgin Media customer services freephone: 0800 052 0422. Virgin customer service shortcut: Dial 150 from Virgin Mobile or Virgin landline. What is the Virgin Media contact number? If you're interested in getting Virgin Media then call 0330 165 6723.
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Aug 2, 2022 · By phone. Live chat. The option you choose to contact Virgin Media will depend on your personal preference, some people like to call the Virgin Media contact number, whilst others might prefer to jump on a live chat to solve their query.