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Contacting Virgin Media. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. You can also check our help pages or learn how to contact us directly further down.
If you're an existing customer, you can call Virgin Media customer services either on its main number (0345 454 1111) or its freephone number (0800 052 0422). Lines are open 8am to 8pm Monday to Saturday.
Oct 5, 2023 · Hi Cedd, Thanks for taking the time to post in our community. We're sorry to hear you've had issues speaking to the team. You can reach them on 150 / 0345 454 1111. If you expand more on the issues you've been having, we may be able to help get things sorted for you.
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Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
- Dan Howdle
May 9, 2024 · What is the UK free number to contact Virgin Media? You can dial 0800 052 0422 to reach Virgin for free in the UK. If you have available mobile or landlines minutes included and want to get Virgin TV or broadband then you can call 0330 221 4025 for free.
Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages.
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Oct 25, 2024 · 0800 052 0422 is Virgin Media's freephone number, but 0330 165 6723 is also free if you have inclusive minutes and we've found you get through to a person quicker usually. That's particularly the case if you're interested in getting Virgin Media as a new customer.
