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Introducing the My Virgin Media app. It's easy to find the help you need for your broadband and home phone account on the go.
- Virgin Media Help & Support
Did you know that 95% of our customers find the solution to...
- Who do I contact for support
If you need to speak to Virgin Media customer services in...
- Virgin Media Help & Support
If you're an existing customer, you can call Virgin Media customer services either on its main number (0345 454 1111) or its freephone number (0800 052 0422). Lines are open 8am to 8pm Monday to Saturday.
May 9, 2024 · How do I contact Virgin Media by phone? The fastest number to call if you want to get a Virgin Media service is 0330 221 4025. However, if you want a shortcut for general customer services then dial 150 from your Virgin landline. You can also dial 0345 454 1111 from your mobile to get to this team. What’s the best phone number for Virgin ...
Did you know that 95% of our customers find the solution to their problems online?* Got a problem with your services? Whether it’s WiFi, TV, or something else; if you have a technical issue, check our service status first to see if there’s a fault in your local area.
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- Virgin Media on Social Media
- How to Complain to Virgin Media
- Had Enough of Virgin Media? Switch and Save Now
Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
- Dan Howdle
How do I get in touch via live chat or messenger? Find out how you can easily chat to someone online at virgin media for help with your services.
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If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.”
