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You’ll need to use this email address wherever you use your My Virgin Media details to sign in, including My Virgin Media online, and any Virgin Media apps on your device, like the My Virgin Media app, Virgin TV Control app and Virgin Media Connect app.
Forgot your email address? If you’re not using your own device, read our help on private browsing before you sign in. Continue. Not signed up yet? Register for My Virgin Media here.
Feb 7, 2024 · Log in with your 'old' email address. Go to where you change your email address. Use a made up email address and follow the instructions. While still on the page change your email address again to the one you want to use. The new confirmation email should then work.
How do I sign in to My Virgin Media account? Head over to My Virgin Media, and select sign in. You’ll be asked for your email and password: Email - your email address like gmail.com or hotmail.com. Password - you set this when you registered your account
Aug 8, 2024 · I need to change the email address that i used to register for my virgin media as i don't have access to it anymore, but i can't do so as it will send a link to the email that is blocked. I tried to contact VM to talk with an agent, but i've been on hold for ages. Is there any other way to do it?
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Customer Care by Email. Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to us.