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War Pension and Armed Forces Compensation Schemes Complaints Process Change
— News story The Ministry of Defence has introduced an updated process for actioning War Pension and Armed Forces Scheme complaints.
Learning from Our Experiences Together - MOD Services welcomes customer feedback.
— News story MOD Services held its second face-to-face Lived Experience event in March at the Royal Hospital Chelsea, London – this follows our first event in the autumn.
Committed to enhancing our services – new video released
— News story Following the first in a series of helpful, bite-size videos released in July 2022, we have released our second video.
We provide free support for veterans and their families, including a helpline, Veterans Welfare Service, Defence Transition Services and injury/bereavement compensation scheme payments.
Veterans UK is part of the Ministry of Defence.
Services
Estimate your armed forces pension Armed forces veterans badge application form See all services
Guidance and regulation
Armed forces pensions Guidance Veterans' UK Armed Forces pension and insurance declaration forms Guidance See all guidance and regulation
News and communications
Defence Business Services Festive Opening Hours for Customers News story Grave of Derbyshire-born Royal Marine identified in the Netherlands News story See all news and communications
Veterans UK helpline
Veterans UK Ministry of Defence Norcross Thornton Cleveleys FY5 3WP United Kingdom Email veterans-uk@mod.gov.uk Freephone (UK only): 0808 1914 2 18 Telephone (overseas): +44 1253 866 043 Our current opening hours are 8.00 am to 4.00 pm Monday to Friday. Please email us for enquiries outside these times.
Operational Legacy Investigations and Inquests – Help for Veterans
Army Operational Legacy Branch Army Personnel Services Group Ramillies Building Monxton Road Andover SP11 8HJ United Kingdom Email APSG-AOLB-Op-Legacy-0Mailbox@mod.gov.uk Contact: Operational Legacy Investigations and Inquests – Help for Veterans Telephone: 07813 007392 The Army Operational Legacy Branch within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan. Further information can be found via the following link https://www.gov.uk/guidance/operational-legacy-investigations-and-inquests-help-for-veterans.
Dedicated bereavement line
Telephone: 0800 1693458 We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
Freedom of Information Act and Environmental Information Regulation requests
MOD Information Rights Team Ground floor, zone D Main Building Whitehall London SW1A 2HB United Kingdom Email cio-foi@mod.uk FOI contact form Not to be used for requesting your own information (Subject Access Request), Service records including for deceased relatives, or pension enquiries. Read about the types of information we routinely publish in our Publication Scheme in the link above.
Jobs and contracts
Jobs Our Personal information charter explains how we treat your personal information.
A free and secure my Social Security account provides personalized tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, or manage the benefits you already receive.
Benefits in the UK. Veterans, people serving in the armed forces and their dependants may be able to claim a range of benefits in the UK. These include: Universal Credit. Child Benefit. Statutory Sick Pay. Armed Forces Independence Payment. Personal Independence Payment. Sure Start Maternity Grant.
At this time, you can use your DS Logon or My HealtheVet account to sign in to manage your VA benefits and health care online. But to manage certain tasks and information on VA.gov, you’ll need to create a Login.gov or ID.me account and verify your identity.
You can use your account to sign in to VA.gov, VA mobile apps, and any other VA online service. Here are some things you can do with an account: Apply for benefits. Check your claim status. Update your address and other contact information across several VA benefits and services.
People also ask
How do I access my VA benefits online?
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Does Veterans UK offer a new online service?
Sep 27, 2024 · Apply for and manage the VA benefits and services you’ve earned as a Veteran, Servicemember, or family member—like health care, disability, education, and more.
