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  1. Report benefit fraud of the War Pension Scheme or Armed Forces Compensation Scheme to the Ministry of Defence Fraud Team. You can make a report anonymously - you do not have to give your name...

  2. CALL 0800 854 440* Visit: gov.uk/report-benefit-fraud Write to: NBFH, PO Box 224, Preston, PR1 1GP. Textphone: 0800 328 0512. *Free from landlines. Calls from mobiles cost up to 31p a...

    • Overview
    • Veterans UK helpline
    • Help and support for when a veteran or service person dies
    • Veterans Welfare Service
    • Armed Forces Pension enquiries
    • How to make a complaint about Armed Forces Pension, Compensation or Welfare Services
    • Media enquiries
    • Fraud
    • Make a Service Records and Subject Access Request
    • Make an Freedom Of Information (FOI) request

    Information on how to contact Veterans UK and their services.

    The Ministry of Defence’s Veterans UK helpline provides assistance on many issues including benefits, housing and welfare.

    Email: veterans-uk@mod.gov.uk

    Freephone (UK only): 0808 1914 2 18

    Telephone (overseas): +44 1253 866 043

    Normal Service 8.00 am to 4.00 pm Monday to Friday

    When the helpline is closed, callers in need of immediate emotional support will be given the option to be routed to The Samaritans 24 hour helpline.

    Information about bereavement compensation as well as support and guidance for the families and dependants of deceased armed forces personnel and veterans.

    How to get help from the Veterans Welfare Service.

    Joint Personnel Administration Centre (JPAC)

    Mail Point 480

    Kentigern House

    65 Brown Street

    Glasgow

    G2 8EX

    If you are not satisfied by the service you have received, there are a number of ways you can make a complaint or ask for an independent body to help you.

    For media enquiries about Armed Forces Pension Scheme, War Pension Scheme, Armed Forces Compensation Scheme or the Welfare support we provide.

    Tell us if you think someone is committing fraud.

    Ministry of Defence Fraud Team

    FREEPOST NAT18006

    Norcross

    Thornton Cleveleys

    FY5 3ZZ

    Find out how to apply for access to personal data held by the Ministry of Defence (MOD).

    Read about the FOI Act and how to make a request, check our previous releases to see if we’ve already answered your question and make a new request by contacting us using the details below.

    This must provide your:

    •name (title, first name and surname)

    •a postal address and or email address for reply

    •include a description of the information required (please be as specific as possible)

    We will deal with your request as quickly as we can, and will aim to let you have a response within 20 working days. If for any reason we are unable to let you have a response within 20 working days we will contact you as soon as possible explaining the reason for this.

  3. Sep 12, 2024 · If a Veteran is missing a VA benefits payment, identifies a discrepancy in payments, or finds suspicious activity with your direct deposit account, contact the VA immediately at 1-800-827-1000. Advise all Veterans to file for free online through VA’s website or in person at a VA Regional Office .

  4. www.actionfraud.police.uk › a-z-of-fraud › benefit-fraudBenefit fraud - Action Fraud

    Report someone you think is committing benefit fraud. Call the National Benefit Fraud Hotline (NFBH) on 0800 854 440. Lines are open between 8am and 6pm, Monday to Friday. It is free and confidential. There is a text phone service available on 0800 328 0512.

  5. May 13, 2024 · We also have the National Benefit Fraud Hotline on 0800 854 440 for members of the public to be able to report suspicions.

  6. Nov 9, 2023 · If you are contacted by someone who claims to be from the VA and asks for personal information, such as your Social Security number, do not respond and hang up. Call the agency directly at 1-800-MyVA411 (800-698-2411).