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  1. I need a new cover for my hot tub, a bullfrog R7. Very standard size rounded corner square 88". I've been looking into the names that usually come up here: thecoverguy, myspacover, spacovers.net, spa-mart, etc and they have been getting absolutely brutal reviews on places like google and BBB.

  2. Aug 21, 2024 · Received Wrong Cover. Ordered a cover for my hot tub using make and model selection on their site. The cover received does not fit my hot tub. After ignoring multiple emails, finally got a response from a voicemail that I left after 5 days from initial contact.

    • (79)
  3. Warranty: The Standard has a 5-year warranty (pro-rated, full coverage only for first year, with buyer paying 20-40% the second year, 40-60% the third and so on, 1 year on foam cores without double wrapping and floating blankets, 2 years with both options).

  4. Was sold a swim spa cover that cost nearly £2000, which has started to disintegrate within a matter of months. I complained and have been offered some 'free filters' in compensation, with a suggestion i can 'sew the area with lose thread'. DISGUSTED & INSULTED by the shear lack of customer care.

    • (47)
  5. Stonewood Manufacturing runs a scam where they quote you a price for a custom-made spa cover on their website using their builder tool, they charge your credit card at checkout and send you confirmation emails.

    • (18)
  6. This organization is not BBB accredited. Hot Tub Supplies in Arvada, CO. See BBB rating, reviews, complaints, & more.

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  8. If you notice a product has several five-star or one-star reviews with just a word or two in the written portion of the review, or if the reviews use language that is generic, studded with...