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If you need support for the patient portal or Mayo Clinic app, call 1-877-858-0398 weekdays from 7 a.m.–7 p.m. CDT. Stay Connected Contact Us
You also can request an activation code online by visiting mychart.urmc.rochester.edu, or by contacting our MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: 585-275-URMC (8762), 1-888-661-6162. Patients under 18 (and/or their parent/legal guardian) must speak with their doctor in person before signing up for MyChart.
Manage your healthcare anytime, anywhere with athenaPatient™. Meet athenaPatient, the free app that allows you to use your mobile device to: • Access your personal health information. • Securely message your care team. • View upcoming appointments. • Self-schedule your appointments. • And more.
Mar 22, 2020 · Go to the portal, and select "Create your account." Complete the online form to begin your account creation. You will need your Mayo Clinic number, which can be found on letters from your provider, appointment reminder letters or billing statements. You also can call 1-877-858-0398 between 7 a.m. and 7 p.m. (CDT) to get your number.
The Patient Portal helps you take a more active role in your health care. Having a patient portal account helps the practice: Create a more accurate record of your medical history. Educate you on certain aspects of your health. Provide a more efficient means of communication, eliminating sources of frustration such as phone tag.
