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  1. www.ubisoft.com › en-us › companyContact Us - Ubisoft

    Find out how to get technical support for Ubisoft games, contact Ubisoft offices worldwide, and learn about Ubisoft's unsolicited ideas policy. The web page does not provide a phone number for Ubisoft support.

    • Ubisoft Forums

      Our official Ubisoft Forums have now closed. You can find...

    • Ubisoft Help

      How to receive support. Discord support. Experiencing an...

  2. How to receive support. Discord support. Experiencing an in-game issue or bug, or simply have a question? Our Discord server offers real-time support from our technical team and a vibrant community of players. Please note we cannot offer account related support on this platform. X support.

  3. Contact Ubisoft for support and assistance with any issues related to their games and services.

  4. A user shares their experience of losing save files due to a game bug and trying to contact Ubisoft support through live chat. Other users comment with suggestions, complaints and similar problems with Ubisoft games.

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  5. If you have a technical issue with a Ubisoft game, you can create a case by chat or email and attach your MS Info and DXDIAG files. You can also browse FAQs or contact Ubisoft's Data Protection Officer.

  6. Before asking for a tech question, please contact their official support team or visit the Help Center. Members Online Can't get into my account; not getting response from support; what do I do?

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  8. Learn how to contact Ubisoft support team for your game from the in-game settings menu or by chat. Find FAQs for popular topics or submit your case if you need more help.

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