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Find out how to contact Ubisoft for game support, store support, job applications and corporate information. Note that Ubisoft does not accept unsolicited ideas or feedback on existing features.
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Our official Ubisoft Forums have now closed. You can find...
- Ubisoft Help - Official Account & Game Support
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Follow and tweet us at our official Ubisoft Support X account. Get fast help for your question or issue, and stay updated with the latest news, service updates and helpful tips. Please note we cannot offer account related support on this platform. Ubisoft Official Help Site.
Sign in to your Ubisoft account to get faster help with your account, purchases, gameplay and more. You can also browse the help topics and visit other Ubisoft channels for more information.
Contact Ubisoft support by chat or email for any issues related to their games. Fill out the form with your platform, game, category, issue type, and description, and attach any relevant files.
A user shares their experience of losing save files due to a game bug and trying to contact Ubisoft support via live chat. Other users comment with suggestions, complaints and similar problems with Ubisoft games.
- 23 sec
There really is no dedicated support email you can contact. The reason the chat button is disabled is because chat lines are only open for 2 hours a day. You'll need to contact within the working hours depending on where you live.
Learn how to contact Ubisoft support team for your game via in-game chat or FAQs. Find answers to common topics or submit your case if you need more help.