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1. www.tpexpress.co.uk › help › refundsTrain Ticket Refund | Apply for a Refund | TransPennine Express

   www.tpexpress.co.uk › help › refunds

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   You can claim a full refund if you didn't travel due to disruption to the train service. If you didn’t take your train for a reason other, you can get a refund for the value of the ticket less an administration fee of £5 (£10 for season tickets).

   • Refund Portal

     Welcome to the Refund Portal. Before you start your refund...

   • ​Contact Us

     Alternatively, you can contact us by completing one of our...

   • Dashboard

     Welcome to your TransPennine Express account. Your...

   • Make a Complaint

     Refunds Accessible travel & facilities British Sign Language...

2. refunds.tpexpress.co.ukRefund Portal | TransPennine Express

   refunds.tpexpress.co.uk

   Welcome to the Refund Portal. Before you start your refund request, you will need the following information to hand: Ticket details The booking reference and/or ticket details along with evidence of purchase.

3. myaccount.tpexpress.co.uk › Refund › 7H4G29X3Sign in to your TransPennine Express account

   myaccount.tpexpress.co.uk › Refund › 7H4G29X3

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   How to get your refund. Fill out our online form and follow the steps to complete your refund request. We will contact you as soon as we’ve processed your request. For more information about our refund policy please visit our Refunds page.

4. www.tpexpress.co.uk › help › contact-usFrequently Asked Questions | Help | TransPennine Express

   www.tpexpress.co.uk › help › contact-us

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   Can I get a refund on unused train tickets? If you bought a ticket for travel but couldn’t use it because of service disruption, you may be entitled to a full refund. Find out more about how to claim a refund .

5. www.tpexpress.co.uk › help › contact-usContact Us | Help & Support - TransPennine Express

   www.tpexpress.co.uk › help › contact-us

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   Alternatively, you can contact us by completing one of our online forms, whether you have a question, feedback or a complaint, we are here to help. For all other enquiries, give us a call on 0345 600 1671. Our Customer Relations department is open between 06:00 and 23:00, 7 days a week.

6. myaccount.tpexpress.co.uk › MyAccount › BookingsYour bookings - TransPennine Express

   myaccount.tpexpress.co.uk › MyAccount › Bookings

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   Refund applications. You can apply for a refund if you do not end up travelling on the train you have booked, either because your plans changed, or because the train was cancelled or severely delayed. You must apply within 28 days of the date you were due to have travelled on.

7. People also ask

   Can I register for a TransPennine Express account?

   • You can register for an account as part of the claim process. Email not verified? You must verify your email before using your TransPennine Express Refund Portal account. Alternatively, you can request a refund without registering. I WANT TO...

   Refund Portal | TransPennine Express

   refunds.tpexpress.co.uk/

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   How do I get a refund on a cancelled train?

   • Please call our support team on 03457 000 125, option 2 who can help. You can apply for a refund if you do not end up travelling on the train you have booked, either because your plans changed, or because the train was cancelled or severely delayed. You must apply within 28 days of the date you were due to have travelled on.

   Bookings - TransPennine Express

   myaccount.tpexpress.co.uk/MyAccount/Bookings/Index

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   Can I get a refund for a train ticket?

   • Train ticket refunds may be available if you are unable to travel because of cancellation, delay or strike action. Apply for a refund now.

   Train Ticket Refund | Apply for a Refund | TransPennine Express

   www.tpexpress.co.uk/help/refunds

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   How do I contact tpexpress trains?

   • Join us on Facebook (TPExpress Trains) and X (Twitter) (@TPExpressTrains) for the latest special offers, news and what's on in the North and Scotland. If you've got a train service query, send a message to our customer service X (Twitter) @TPEAssist, Facebook page or WhatsApp number.

   Contact Us | Help & Support | Train Enquiries ... - TransPennine Express

   www.tpexpress.co.uk/help/contact-us

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   Who do I contact if I have a query about trains?

   • Whatever your query, you can pop us a message on 07812 223 336 and we'll be happy to help. Call: 0345 600 1671 and press option 2. What compensation am I entitled to if my train was late?

   Frequently Asked Questions | Help | TransPennine Express

   www.tpexpress.co.uk/help/contact-us/faqs

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   Can I claim compensation if I travelled on a train?

   • If you travelled on our trains, but experienced a delay of more than 30 minutes, you might be entitled to compensation. To claim compensation, please fill in the form on our

   Bookings - TransPennine Express

   myaccount.tpexpress.co.uk/MyAccount/Bookings/Index

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8. www.facebook.com › TPExpressTrains › posts⚠️If your plans have been... - TransPennine Express Trains

   www.facebook.com › TPExpressTrains › posts

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   ⚠️If your plans have been affected by the latest government announcement, our refund policy has changed. Tickets purchased on or after 24 November for...