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  1. 1-800-867-7183. Have a question or comment? Need help with your phone or service? Reach out to us 7 days a week and chat with one of our specialists online or by phone!

  2. 611611 Text Helpline. Get answers fast—help is just a text away. Learn More. Contact Us. Get directly in touch with a team member. Learn More. Get support with your phone, service, or device! Read our FAQ’s for commonly asked questions, check your balance, and catch up on tutorials and manuals!

  3. Customer Service Number: 1-800-867-7183. Link to live chat: Click the image at the top right of this page. You can also send them a snail mail at this address: Alternatively, you can fill out the form on this page to send an email, which should get a reply within 24 hours.

  4. Browse common support topics for your prepaid phone. Navigate topics such as account management, phones, services, airtime, and more at Tracfone.

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