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  1. Feb 23, 2024 · Call USAGov. Chat with USAGov. Top. Locate a U.S. embassy, which can help U.S. citizens in an emergency, replace a passport, and more. Non-citizens can get help with visas to come to the U.S.

  2. If you need to contact us directly, the table below will guide you to the best contact information for your particular situation. Please note as part of our modernization process, the Visa Office does not respond to inquiries through the mail.

  3. If you are calling from within the United States, please dial: +1 703 249 4643. If you are using Skype: skype-ca. Email: Canada.Visas@gdit-gss.com. The customer service center CANNOT help you with the following: Determine the required visa for your purpose of travel.

  4. Bureau of Consular Affairs. U.S. Department of State. 600 19 th Street, NW. Washington, DC 20036. If you have a question about a visa, passport, or assistance for U.S. citizens abroad, please visit thi s page.

    • Emergencies Abroad
    • Passports
    • Report
    • Check Status
    • Resources
    1-888-407-4747 from the U.S. and Canada.
    +1 202-501-4444 from outside the United States.

    Routine Passport Requests

    1. Call 1-877-487-2778 2. Email NPIC@state.gov

    U.S. Visa Application Status. Check the status of your U.S. visa application. If you have an immigration application, petition, or request pending with U.S. Citizenship and Immigration Services, us...
  5. The Bureau of Consular Affairs provides passport services to U.S. citizens, issues Visas to enter the U.S., manages the Diversity Visa Lottery, and provides services to U.S. citizens abroad. Website. Bureau of Consular Affairs. Contact. Contact the Bureau of Consular Affairs. Phone number. 1-202-501-4444 (for emergencies abroad) Toll-free number.

  6. List of U.S. Embassies and Consulates. Civil and personal documents may differ from country to country, depending on availability. There may be additional instructions for obtaining civil documents or additional documents you need to submit. These will be submitted to the NVC in Step 9.