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  2. Bereavement notification. If you need to contact us to tell us of the bereavement of a Post Office card account holder (purple card) please call us on: 0345 722 3344. For Travel Money Card Support please call us on 0344 335 0109, 24 hours a day, 365 days a year.

  3. One of our dedicated team will use the information to close any accounts associated with your loved one.

  4. Feb 2, 2018 · Has anyone recently closed a Post Office Card Account after the death of a relative? I completed the forms and gave ID etc this afternoon, but forgot to ask how long it would take for the balance to be transferred to me.

  5. Visit help and support. If you need help with any Post Office product or service our comprehensive support section is here to help you find the answers you need quickly and easily.

  6. If someone has passed away, moved into a residential nursing / care home or you have power of attorney, deputyship or similar legal authority, we can help by redirecting* their mail to your address for up to four years.

  7. Mar 2, 2020 · In early September 2019 the beneficiary, now living in the house left to her by my friend, opened a letter addressed to the deceased. It was a letter from POS referring to upcoming interest changes to three accounts he held with them, totalling just over £6000.

  8. Jul 17, 2010 · You need to ring them / get a Reference number and that also freezes the account. You can normally get a form at the local PO ..... you need to put the provided Reference on it and provide death certificate and ID for yourself + nominated Bank account for the funds to go into.

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