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  1. This is called local resolution. If you are not sure who to speak to or how to go about this, you can speak to the Student Union Advice Centre or the Student Hub who can help you. If you have been unable to resolve your complaint locally to your satisfaction, you can submit a formal complaint.

  2. Address. Manchester Metropolitan University, All Saints Building, All Saints, Manchester M15 6BH. All Saints reception is open 8:00am to 7:00pm Monday to Friday, and closed on weekends. For general enquiries call 0161 247 2000. To report an emergency call 0161 247 2222. How to find us. Directions to our Manchester campus. Opening hours

  3. Information about how to contact us by telephone or email. Get in touch. For further information on the complaints, appeals and misconduct procedures contact us on. Tel: 0161 247 1095. email: scm@mmu.ac.uk. You can phone us between 8:45am and 4:30pm, Monday to Friday.

  4. Telephone. 0161 247 2000. E-mail. enquiries@mmu.ac.uk. Website. Manchester Metropolitan University.

    • All Saints Building Grosvenor Square, Hulme Manchester, M15 6BH
    • enquiries@mmu.ac.uk
  5. If it is not an emergency but you need support from campus security call 0161 247 2222 or use the SafeZone App.

  6. If you have a general enquiry about studying at Manchester, contact our Study Enquiries Team via email: study@manchester.ac.uk. Course and application enquiries. If you have a query about a specific course or an ongoing application, contact the admissions team within the relevant academic School at the University.

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  8. Contact us. We welcome comments and enquiries about any of our activities and services. You can contact us in a number of ways. Check our frequently asked questions to see if we can answer your query. Otherwise, take a look at who to contact below. Information about your course or application.