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Bringing our complaints data to life by offering insight into the main causes of complaints and how to avoid them, case studies are used throughout to show examples of decisions we have made. This report focuses on 2021/22 data.
Mar 13, 2017 · A new federal law bans contracts that prohibit consumers from posting negative online reviews of products or services. But Consumer Reports explains that it doesn't mean you can say...
Mar 18, 2019 · If you are hiring an attorney, it makes sense to find out about complaints filed against him by other clients about legal malpractice or ethical misdeeds. Search your state's attorney disciplinary board listing or apply to the American Bar Association's nationwide Data Bank.
Nov 22, 2019 · “Charities that are A-rated generally spend at least 75 percent or more on their programs, so more of your money goes to causes you want to support,” says Stephanie Kalivas, analyst at CharityWatch.
If all else fails and you still think the law is on your side, send a certified demand letter threatening legal action. Be prepared to follow through with a lawsuit in small-claims court.
Investigating complaints and providing redress for legal consumers is, of course, the key and primary role of the Legal Ombudsman and one that contributes to wider confidence in the legal services sector.
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Consumers have told us that additional information such as complaints and reviews from other customers helps them choose a trustworthy business. BBB makes it easy for people to file...