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If you’ve forgotten your password, enter your email address or Skywards number to reset it. You’ll be sent an email with instructions on how to reset.
- Protect Your Skywards ID
- If You Get A Suspicious Phone Call Or Voicemail
- If You Receive A Phishing Email Or Text Message
- Report Phishing Attempts and Other Suspicious Messages to Emirates
Never share your Skywards ID password with anyone. Emirates will never ask you for this as part of our validation process or when providing support. If you believe that your Skywards ID has been compromised, we encourage you to change your passwordimmediately.
Scammers are able to spoof phone numbers and may use a combination of flattery and threats to pressure you into giving them information and/or money. We encourage you to verify the caller's identity at all times before providing any personal information. If you receive an unsolicited call from someone claiming to be from Emirates, or if in any doub...
Scammers also try to copy email and text messages including the unauthorized use of corporate logos and formats from legitimate companies in order to trick you into sharing your personal information and passwords. We recommend our customers do not follow links or open attachments in suspicious or unsolicited messages. Should you need to change or u...
To report a suspicious email claiming to be from Emirates, you can forward the message to us at abuse@emirates.com(Opens your email client). Please include complete header(Opens external link in a new tab)information. Whilst this email address is monitored by Emirates, you may not receive an individual reply to your report beyond an auto‑acknowled...
Sign in with your Emirates Group Account. e.g. john.w@emirates.com or john.w@dnata.com. Sign in. Click here if you forgot your password or you want to reset your password.
Search for Frequently asked questions on our Emirates Careers Support page.
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Password (Network Password) - this is network password, commonly called as second password among crew). Click Login to proceed to portal before the passcode changes on the FOB device. Else, you need to re-launch the browser and enter all over again.
People also ask
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Sign in with your Emirates Group Account e.g. john.w@emirates.com or john.w@dnata.com