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1. consumer.e2e1.bt.com › help › homeBT Faults | Report and Track your BT Problems | BT - BT Broadband

   consumer.e2e1.bt.com › help › home

   Report your current BT faults and track any existing problems with your BT Products here.

2. www.bt.com › help › contact-btContact BT | Call us or chat online

   www.bt.com › help › contact-bt

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   Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.

3. www.bt.com › help › landlineThere's a problem with my landline or Digital Voice | BT Help

   www.bt.com › help › landline

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   Help reporting and fixing landline problems online. Find out how easy it is to get a BT ID so you can run tests, report a fault, fix problems and book an engineer online. Test your phone line and check equipment.

4. community.bt.com › t5 › Home-phone-including-Digitalhow do I report a fault for someone else - BT Community

   community.bt.com › t5 › Home-phone-including-Digital

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   Nov 8, 2023 · Report it as a phone fault using the phone fault repair number 0800 800 151. Do not mention the broadband fault, as that will result in it going into the wrong queue, and will delay the repair. Just report it as no dial done, unable to make or receive calls.

5. www.bt.com › help › report-and-track-your-bt-problemReport and track your BT problem

   www.bt.com › help › report-and-track-your-bt-problem

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   Text PHONE to 61998 (charges may apply at your standard rate). We’ll run tests on your connection to find out what’s going on. If you need an engineer, we’ll text you in 15 minutes to book a slot.

6. www.bt.com › help › landlineLandline | Fix a problem | BT Help

   www.bt.com › help › landline

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   Fix problems with your landline or Digital Voice service or report damage to outside BT equipment.

7. People also ask

   Where can I find information about my BT service?

   • Hi Everyone, BT’s service status page will hold information on any issues that we know of that may be impacting your service. Just tap on the link below to get started. Where can I find information about known issues about my BT services? Check online for known problems that may be affecting my BT Service >

   Are there problems in my area with BT services?

   community.bt.com/t5/BT-Fibre-broadband/Are-there-problems-in-my-area-with-BT-services/td-p/1947620

   See all results for this question

   Why do I need to enter my BT phone number?

   • By entering your landline telephone number you will be able to learn of any issues which may be impacting your service. This will include; The information included on the BT Service status page is updated regularly so it is well worth checking if you are having any problems with your services from BT.

   Are there problems in my area with BT services?

   community.bt.com/t5/BT-Fibre-broadband/Are-there-problems-in-my-area-with-BT-services/td-p/1947620

   See all results for this question

   What is the BT service status page?

   • The information included on the BT Service status page is updated regularly so it is well worth checking if you are having any problems with your services from BT. Cheers Sean Hi Everyone, BT’s service status page will hold information on any issues that we know of that may be impacting your service.

   Are there problems in my area with BT services?

   community.bt.com/t5/BT-Fibre-broadband/Are-there-problems-in-my-area-with-BT-services/td-p/1947620

   See all results for this question

8. business.bt.com › help › articleMy phone line is not working. What can I do? | BT Business

   business.bt.com › help › article

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   Whether you have a fault with your BT phone, broadband or email, we're here to help. Find a solution online or discover how to report a problem to BT Business and we'll find a fix as soon as possible.