Search results
Sep 7, 2023 · In this comprehensive guide, we’ll provide you with essential insights to help you create a customized Terms and Conditions agreement tailored to your small business needs. Additionally, we’ve prepared a Small Business Terms and Conditions Template to simplify the process of drafting your agreement.
Apr 14, 2021 · In short, terms and conditions agreement (T&C) set out the rights and responsibilities of the provider of a service and the beneficiary/user of that service.
Jul 19, 2023 · Our Terms and Conditions Generator asks simple multiple-choice questions about your business and produces an accurate, properly formatted document based on your answers. This takes all the guesswork out of writing the terms for your small business website.
May 29, 2024 · Having effective terms and conditions in place is essential for any UK business. They provide a clear understanding of the terms of sale or service, protect the business and customers, and ensure compliance with UK laws and regulations.
- Introduction
- What Is Unfair?
- Common Myths About Contract Terms
- Top Tips When Writing Your Contract Terms
- Deposits, Advance Payment and Cancellation Charges
- Excessive Charges and Disproportionate Sanctions
- Cancelling A Contract: When and How
- Responsibility If Things Go Wrong
- What Are Statutory Rights?
- Changing The Terms of A Contract
Businesses that deal with consumers need to make sure their contract terms are fair. The Consumer Rights Act 2015aims to protect consumers against unfair contract terms and notices. For the purpose of this guide we often use the word ‘you’ to refer to the business and ‘customer’ to mean consumer. An unfair term is not legally binding on your custom...
Generally, contract terms and notices are unfair if they put the customer at an unfair disadvantage. The law applies a fairness test that starts by asking whether the wording used tilts the rights and responsibilities between the customer and the trader too much in favour of the trader. The test is applied by looking at the words and how they could...
Just because terms are written and signed, it doesn’t make them legal. A contract term and notice has to be fair to be legally binding on your customer. If it isn’t, they can challenge it – including in court if necessary. Enforcers (such as the CMA and Trading Standards) can also bring cases to stop you using it. For a more detailed breakdown of t...
When writing your terms, put yourself in your customers’ shoes. Think about how they might read and access them. For a more detailed breakdown of the information see:
Deposits are a customer’s way of reserving your goods or services. Advance payments help you to pay your business’s actual costs during a contract. If your customer cancels and it’s not your fault, you’ve got the right to protect yourself, but what you keep must take into account what your business is actually losing as a result. It must not be exc...
Terms that allow you to impose disproportionately high charges on your customers for breach of contract are likely to be unfair. There is unlikely to be any objection to terms which, in plain language, make your customers pay for the financial losses that they have directly caused where they are at fault. Another kind of financial sanction that cou...
You may want to include terms in your contract that allow both you and your customer legitimate reasons for bringing the contract to an end. However, if you cancel a contract you could leave your customer with significant problems and potentially facing costs. If this is the case, then a term which allows you to cancel the contract whenever you lik...
Terms which allow you to remove or limit your liability to your customers when you are at fault and things go wrong are likely to be unfair. This includes terms that prevent or hinder your customer from seeking redress (eg compensation) when you are at fault. The law singles out terms that take away or reduce your customer’s statutory rights. They ...
Statutory rights include requirements that: 1. goods must match the description given to them 2. be of satisfactory quality and fit for a particular purpose 3. services must be carried out with ‘reasonable skill and care’ For more information about what your customer’s statutory rights are (including those relating to digital content) and detail on...
If you have a term that gives you the right to change elements of a contract after it has been agreed with your customer, this is known as a variation clause. You might try to use this type of term to adapt a long-term contract if the circumstances around it change. Variation clauses are likely to be unfair if they have the effect of a ‘blank chequ...
Terms and conditions (also known as terms of trade), whether they apply to sales or services, are essential to your business as they set out the level of responsibilities that apply to you and your customers. They represent you either as a seller or a buyer and protect your rights.
People also ask
What are terms & conditions?
What are terms & conditions & why should your business have them?
How to create an effective terms and conditions agreement for Your Small Business?
Why should small businesses have terms and conditions on their websites?
Whether you want to use Trustpilot for free or use our paid services, you’ll need to accept these terms so that it’s clear what your and our legal rights and obligations are. Your access and use of our services is, at all times, conditional on you agreeing to these terms.
