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  1. Law Society member support. If you need to amend any information about you on Find a Solicitor or wish to give other feedback about the website, please call 020 7320 5757 from 9am to 5pm, Monday to Friday (charged at local call rates) or contact us using this form by selecting 'Find a Solicitor' under 'Question'. ©2024 Law Society.

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  2. Untrustworthy. 1. Most of the reviews here are nonsense. They cover individual firms of solicitors, not the solicitor-review site. 2. "I wish I'd gone to TrustPilot!". I think I was tricked by the positive reviews I saw on ReviewSolicitors for a firm I chose. They've turned out to be dreadful.

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  3. 2 days ago · ReviewSolicitors holds listings for all law firms in England and Wales which include basic data supplied by the Solicitors Regulation Authority. Read ReviewSolicitors solicitor reviews and ratings from past clients with UK's leading solicitor review site.

  4. In 2020/21 we accepted 4,573 new. (In 2019/20 we accepted 6,425 and resolved 6,342. The significant difference between years 2019/20 and 2020/21 can be attributed to the Covid-19 pandemic.) Our ombudsmen found evidence of poor service in 55% of complaints. A slight increase from last year which was 51%. 55%.

  5. Understanding the data. The latest complaints data covers the financial year 2022/23. It includes complaints that were resolved through early resolution, as well as by agreed outcome, ombudsman decision or if the complaint was closed. We will be working under our new strategy to further enhance the data we collect and the insights we share.

  6. Customer reviews and comparison sites. People often use comparison and review websites when choosing products and services. Such sites can also help you choose a legal services provider. Regulated legal services providers must meet basic standards. You can expect them to: be competent; behave ethically; have a complaints procedure

  7. How to find a solicitor on ReviewSolicitors. Choosing the right solicitor for your situation is not simply important but vital for you to get the best possible outcome. As ReviewSolicitors are independent, we can’t tell you which solicitor to choose. However, what we can do is give you the tools you'll need to make an informed decision.

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