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Find our how to reach out to our Customer Care team via phone, email and chat. Updated over a week ago. Our Customer Care team is available around-the-clock. No matter the day or time, one of our helpful Customer Concierges would be happy to assist.
- Important Information
- Claiming Loss, Damage, Or Delay
- Atlas® Shipment Tracking
As a consumer, you have rights, protections, and responsibilities. Read this information and be prepared to make your best move.
Atlas works carefully to ensure the safety of your goods and timely delivery is an important part of our customer service promise to you. In the event you must file a claim for loss, damage, or delay, please let us know.
The Atlas® Customer Portalgives you more control over your move, allowing you to track your household goods and find out when they will arrive. Access the Atlas Customer Portal at portal.atlasvanlines.comto use this easy online tool for tracking your goods. Atlas developed this innovative service with the help of wireless communications technology ...
To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
Mar 6, 2024 · Best approach/phone number: 855-728-3555. Alternate option: Online chat. When calling Spirit, select option two for changes to an existing reservation. You can then select option two and then option one to be put in the queue for a customer service agent.
If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to.
To reach our customer service department: (800) 611-6001 - EXT 2. If you have already filled out a request form and have not yet been contacted, please dial: (800) 611-6001 or (888) 635-2513. If at any point you have trouble reaching our main toll free number, please dial: (888) 502-2092.
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