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Feb 2, 2024 · We reveal the best flight booking site - and the worst - as rated by Which? members and tips on how to get cheap flights when you next travel. Which? members rate Expedia, Booking.com, Opodo and Lastminute.com - but our price checks reveal which of these platforms actually find the cheapest fares
Some weeks ago I booked a round trip, on... flightcatchers.com. However, I have since come to read some of the negative reviews this company has and my anxiety is off the charts, so much so that I'm considering taking the hit on...
- Flightcatchers (how on earth did you find them?) should have bought you a ticket (check you have both a PNR AND a ticket number on the airline's si...
- How did I find them? Kayak. I do indeed have both a PNR and a ticket number, it's the same airline throughout.
- Sit tight. You'll probably be fine. Definitely not worth buying a new ticket entirely. Hope there's no schedule change, delay, or missed connection...
- Flightcatchers don't buy tickets, that isn't how IATA travel agents operate. They book using their GDS system and issue etickets from their own eti...
- Aha, I had no idea as to the inner workings of it, I just saw the negative reviews and panicked.
- I do not believe you have anything to worry about, enjoy your trip. This company is a small travel agency based in Hounslow. You can find details o...
- This post has been removed at the author's request.To read more about editing your posts, please follow this link: http://www.tripadvisor.com/help/...
- Was it all good eventually with the tickets and the flight ?
- Alexandra: most of their customers get to their destinations ok. Just don’t try to make any changes, and I hope you don’t have any connections plan...
- As you've booked with an actual IATA registered agent, you should be fine. There are companies out there who advertise very low fares to just about...
Find and compare the best companies in Airlines & Air Travel on Trustpilot, and add your own experience.
- Which Firms Were Rated as The Best and Worst?
- What Did People Say About The Best and Worst Performing Firms?
- MSE's Quick Tips to Get Your Money Back
- If You Choose to Cancel Your Booking You Likely Won't Be Refunded
- What Do The Firms That Came Out Worst in Our Survey Say?
The table below ranks firms by net score (the number of 'Great' votes minus the number of 'Poor' votes – we excluded the 'OK' votes as a neutral rank) and lists the number of responses for each. We've only included firms with more than 100 responses and have bolded the 10 biggest firms by number of respondents in our survey.
Customers of the firms that performed badly told us of difficulty communicating with these companies in the comments box we provided with the survey. For example, one Travel Trolleycustomer said: "The company failed to inform me that my flights had been cancelled. They would not answer emails and switched off their phone lines. After several attemp...
The exact process to follow if your booking is cancelled and you want to get your money back will vary depending on the type of booking you have (flight, hotel, package holiday etc). Before asking for a cash refund, consider if you NEED one. At the moment, many firms are really struggling. This means it's safer to demand a refund rather than settle...
At the moment, the Foreign and Commonwealth Office (FCO) has warned against all non-essential travel "indefinitely", so holidays booked in the relatively near future are likely to be refunded. Though if you cancel a future trip before the firm cancels it, unfortunately there's no guarantee you'll get a refund. But some firms are now being more flex...
A Travel Trolley spokesperson said: "Customer satisfaction is of paramount importance to Travel Trolley, and we are deeply sorry to hear that a number of customers are dissatisfied with the level of service they have received from us. "With regard to customers who have had trouble reaching us via our call centre; due to the current Covid-19 crisis,...
- News Reporter
Feb 23, 2024 · Regularly rated the UK’s best airline by passengers in our survey, Jet2 has gone from strength to strength in recent years. Its five-star rating for customer service is exceptional for any airline, but especially one that's competing with easyJet and Ryanair on budget holiday routes.
Replied to 57% of negative reviews. Replies to negative reviews in < 2 days. socials@airtravelclaim.com. 0330 808 8636. 62 people have already reviewed Air Travel Claim. Read about their experiences and share your own! | Read 61-61 Reviews out of 61.
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Travel Junction is 142 out of 190 best companies in the category Travel agent on Trustpilot
