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Mar 11, 2021 · Customer Satisfaction: Directed by Matt Sohn. With Ben Feldman, Lauren Ash, Colton Dunn, Nico Santos. When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship status; Dina's idea to boost the survey scores backfires; Jonah tries to convince Sandra to value herself.
- (1.4K)
- Comedy
- Matt Sohn
- 2021-03-11
May 5, 2021 · S6 E12: When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems; Jonah tries to convince Sandra to value herself.
- Jon Barinholtz
Sep 6, 2023 · Discover email templates for customer service agents to gather feedback, drive improvements, and foster long-lasting relationships with customers.
Watch Customer Satisfaction (Season 6, Episode 12) of Superstore or get episode details on NBC.com.
- Survicate’S Net Promoter Score Email Template
- Sending Net Promoter Score Emails
- Survicate’S Product/Service Satisfaction Email Template
- Sending Customer Satisfaction Score (CSAT) Emails
- Survicate’S Customer Service Email Template
- Sending Customer Service Satisfaction (CSS) Emails
- Survicate’S Customer Effort Score Email Template
- Sending Customer Effort Score (CES) Emails
- Survicate’S Customer Health Score Email Template
- Sending Customer Health Score Emails
Dear [Recipient's Name] We would really appreciate it if you could take a minute to answer the following question: How likely are you to recommend our company/product/service to a friend or colleague? You can answer simply by clicking one of the numbers, with 0 being 'not likely at all”, 5 meaning “neutral”, and 10 for “extremely likely.” [Rating f...
This key performance indicator (KPI) is widely used to gauge customer satisfaction and loyalty by measuring how likely your clients are to recommend your business to others, typically on a 1-10 rating scale. Your most keen promoters (those giving the highest ratings) can become customer advocates or potential brand ambassadors. This can be an inval...
Hello [Recipient's Name], Thank you for your recent purchase from [Company Name]. We hope you're enjoying your new [product/service]. We would be grateful if you could take a moment to tell us how satisfied you are with your purchase now that you've been using it for [X days/weeks/months]. You can give us your feedback by clicking on the statement ...
This KPI can be used to quickly check how a client is getting on with a recent purchase through a one-click feedback button. Their CSAT score will either let you know they are happy or allow you to identify any potential issues early on. You should aim to send a customer satisfaction product surveyas soon as possible after a customer has made a pur...
[Recipient's Name], Thank you for recently contacting the customer support team at [Company Name]. We hope we have been able to assist you with your [issue/customer complaint]. We would appreciate it if you could take a moment to let us know how satisfied you are with the customer service you have received so far. Please rate your customer service ...
You can use customer service surveyemails to determine a CSS score, which assesses your customer's opinion of the experience when contacting your company's support team. This metric is similar to the CSAT score. The difference is that it measures satisfaction with a customer service experienceinstead of a product or service. Remember that you shoul...
Hi [Recipient's Name], Thank you for your recent [purchase of/subscription to]. As you have now been using [product/service name] for [X days/weeks/months], we thought it would be a good time to find out how you are getting on with it. If you have a moment, we would appreciate it if you could take a few minutes to complete our survey about whether ...
CES evaluates how much work was required for users to complete an action or find information. For example, completing an order, asking for a refund, getting in touch with customer support or something else. It's best to send a CES surveyemail some time after the customer has made a purchase or subscribed to a service. Doing so will give them the op...
Dear [Recipient's Name], Thank you for [purchasing/subscribing to] our [product name/service name]. We hope that it has been a positive experience for you. To make improvements that will benefit you and other customers, we’d like to ask you to participate in a survey. The survey, which you can take by clicking here [link], will ask about your usage...
Customer Health Score is a measure of customer engagement and retention. The goal for this type of customer satisfaction email is to gain insights into your customers’ behavior over time and determine whether they are going to stay with your business or churn. There are various factors that contribute to determining a customer’s health score, and t...
Customer Satisfaction is the twelfth episode of Season Six of Superstore, and the one-hundred-and-tenth episode of the show overall. When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship with Eric. Dina, Glenn and Cheyenne’s plan to boost...
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Sep 1, 2022 · Tesco organizes this survey to get feedback from their customers to improve their services and products. There are some rules to complete the survey.
