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- Restart Your PC
- Check Your Internet Connection
- Confirm Prime Video Works on Another Device
- Make Sure Your Account Is Active
- Check Prime Video’s Server Status
- Deregister Irrelevant Devices
- Disable Vpn and Proxy
- Disable Other Services in The Background
- Update The Display Drivers
- Run Windows Store Apps Troubleshooter
One of the easiest workarounds to fix the Prime Video app not working issue on Windows 11 is to restart the system. If the issue occurs because of some temporary glitches in the system, they’ll get eliminated after doing this. So try restarting your Windows 11 PC using your preferred method and check if it fixes the issues with the Prime Video app.
To watch content on the Prime Video app on your Windows 11 PC in SD quality, your internet speed should be at least 1 Mbits/sec. On the other hand, your internet speed should be at least 5 Mbits/sec to watch shows or movies in HD video quality. At last, to watch shows in 4K or Ultra High Definition (UHD), the speed should be at least 15 Mbits/sec. ...
One of the easiest methods to find whether the issue exists in your device or app is to check whether the Prime Video app with the same account works on another device. Another device could be your smart TV, streaming stick, mobile device, or laptop. So check if Prime Video works on other devices.
It could be possible that your Amazon Prime subscription has expired, and because of this, the Prime Video isn’t working. In that case, we suggest you check the Amazon Prime subscription’s renewal date. You can check the same by trying the below steps: 1. Click here to move to Amazon’s site,sign in to your account, and click on Account & Listsin th...
Another possible cause of the issues with the Prime Video app in Windows 11 is the issue with its server. Sometimes, issues in the backend also cause issues. To confirm whether it’s the reason for the Amazon Prime Video app not working issue in your case, check its server status at Downdetector. Once you’re there, check the number of issues reporte...
Amazon only allows up to three users to use the same Amazon account to stream movies or web shows on the Amazon Prime Video app simultaneously. It could be possible that your Amazon account is already being used by three devices at the time when you’re trying to use it. In that case, the only thing you can do is deregister unnecessary devicesfrom y...
One of the most common reasons for the non-functioning of Prime Video on Windows 11 is the enabled VPN client and proxy. So, if you’re using a third-party VPN client on your PC, consider disabling it. In case you’re also using a proxy on your system, disable it by following the below steps: 1. Open the Settings app using the Windows + I shortcut an...
If you’re facing issues streaming or downloading shows on the Prime Video app on your system, it could be possible that downloads or apps running in the background are consuming the internet and leading to this issue. Thus, we suggest you close third-party apps and downloadsand then check the issue’s status.
It could be possible that your system’s display drivers have some bugs and glitches, which is why the Amazon Prime Video app not working issue is appearing on your Windows system. In that case, we suggest you update your system’s display driversto fix all the bugs & glitches. You can follow the below-mentioned prompts to update your PC’s display ad...
Windows 11 comes with an integrated Microsoft Store Apps troubleshooter that lets you find and fix issues with the apps that can be downloaded from the native app store, Microsoft Store. As Amazon Prime Video can also be downloaded from the native app store, we suggest you run the Windows Store Apps troubleshooterto resolve all the issues with the ...
6 days ago · Is the Prime Video app not working properly on your Windows 11 PC? Here are some solutions to help you fix the same.
- Paurush Chaudhary
- Writer
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- February 21, 1995
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Jul 28, 2023 · Now, Amazon Prime Video can be installed on Windows 11 in two ways. You can either get the PWA version of the app via your web browser in Windows 11 or get the official Prime Video for Windows app from the Microsoft Store on your PC or laptop.
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Oct 4, 2021 · The Amazon Prime Video app on Windows 11/10 can be installed and used in the best possible experience. This can be done by using only the new Microsoft Edge browser based on Chromium.
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