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  1. We cannot process your transaction at this time. Please try again later or call us at 1-877-430-2355. Self-Service Tools. Available 24/7. Check your balance, refill or manage plans and phones with our 611611 text feature. Enter your address to check service availability for your address.

  2. Chat is available from 8AM - 3AM (EST) 7 days a week. California Public Utilities Commission (PUC.) number for Straight Talk : U-4231. Phone Number: 1-800-649-7570* or TDD 1-800-229-6846. www.cpuc.ca.gov. *Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.

  3. 1. Login into your My Account and select Account & Payments. 3. Complete the security verification by selecting a number where we will send a code. Enter the code you received and select Validate. 4. Update your security pin and select Save. 5. Enter your account password to confirm the changes.

  4. Auto-Refill is the best way to ensure that your service will never be interrupted or disconnected. Enroll with your credit card or a debit card and your service will be refilled automatically on your Service End Date. You may cancel Auto-Refill at any time with no cancellation fee.

  5. Straight Talk Wireless - 611611 Help. Welcome to 611611, the text helpline. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Press on the keyword that best fits your needs and we'll text all you the information to (442) 372-4823 Δ. To receive this information on a different number, press here to ...

  6. Login into your My Account and select Account & Payments. 3. Complete the security verification by selecting a number where we will send a code. Enter the code you received and select Validate. 4. Update your security pin and select Save. 5. Enter your account password to confirm the changes.

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  8. Yes. You may use your credit card or a debit card with the MasterCard/Visa logo to buy a Service Plan or refill your account. A recommended and convenient option is to enroll in Auto-Refill; just register your credit or debit card, and every 30 days, your Straight Talk Account will be refilled automatically with the plan of your choice.

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