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  1. Contacting Sky. Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we’re prioritising calls from customers who’ve already been online. Remember, you can do most things online at Sky.com.

    • Cancel Sky

      Cancel Sky - Contacting Sky | Sky Help - Sky.com

    • Discussions

      Drop in here to read and discuss the latest topics involving...

    • Your Account

      Get assistance with your Sky account, including billing,...

    • Sky Talk

      Sky Talk - Contacting Sky | Sky Help - Sky.com

  2. Sign in to help us, help you. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Create a Sky iD. Pick a category you need help with: My account. Sky TV. Sky Broadband. Sky Talk. Sky Mobile. Sky apps. Sky VIP. Sky Yahoo Mail. Sky Protect. Moving home. Accessibility and support.

  3. Get assistance with your Sky account, including billing, payments, and account management on the Sky Help page.

  4. Jan 25, 2023 · Hi. How do I speak to a person via live chat to confirm I'm not going to be charged for trials recently added to my account? The virtual assistant directs me either to the community or to call.... Thanks.

  5. Apr 30, 2024 · Sky customer service via Live Chat. If you’d prefer not to phone, certain Sky departments offer customer service via live chat. Sky’s Virtual Assistant appears at the bottom of most pages of the Sky website, and will ask you questions to understand the nature of your query.

  6. Discover Sky packages for TV, broadband & mobile including Glass - the new streaming TV with Sky Inside. Login to manage your My Sky account & more.

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  8. Jul 23, 2018 · If you want to make a quick enquiry that’s simple and straightforward, try Skys online help centre. Browse help topics or tap in a question into the ‘How can we help?’ bar. Chat online with a Sky adviser

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