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Jan 25, 2023 · Hi. How do I speak to a person via live chat to confirm I'm not going to be charged for trials recently added to my account? The virtual assistant directs me either to the community or to call.... Thanks.
Sign in to help us, help you. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Create a Sky iD. Pick a category you need help with: My account. Sky TV. Sky Broadband. Sky Talk. Sky Mobile. Sky apps. Sky VIP. Sky Yahoo Mail. Sky Protect. Moving home. Accessibility and support.
You’ll then join Live@Sky, start to take live calls from our customers, with support from experienced advisors to help you along the way. You’ll also have additional support from your team leads, as well as a Skills Coach to guide you through your day-to-day tasks.
Dec 5, 2022 · If you prefer to talk things through with a real person rather than an AI chatbot, like those used to handle complaints at Evri, Sky’s customer service line is open 7 days a week, from 8am to 10pm. Just call 0344 241 4141 or 0800 151 2747.
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Apr 30, 2024 · Sky customer service via Live Chat. If you’d prefer not to phone, certain Sky departments offer customer service via live chat. Sky’s Virtual Assistant appears at the bottom of most pages of the Sky website, and will ask you questions to understand the nature of your query.