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  1. You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription. Sky Broadband. Sky Mobile.

    • Cancel Sky

      Cancel Sky - Contacting Sky | Sky Help - Sky.com

    • Discussions

      Get the latest information on Sky Mobile, if you have any...

    • Your Account

      Your Account - Contacting Sky | Sky Help - Sky.com

    • Sky Talk

      Sky Talk - Contacting Sky | Sky Help - Sky.com

  2. Aug 14, 2023 · Note that if your within a minimum term (most Sky contracts have a minimum term of 18 months) for the service you wish to cancel you may not be able to. Also note you have to give the required relevant notice to cancel which is 31 days for tv and 14 days for broadband.

    • How Do I Contact Sky by Phone?
    • How to Complain to Sky
    • Had Enough of Sky? Switch and Save Now

    Sky has a range of numbers available to call on its website, making it easy for existing customers to find the solution they need. However, if you don’t already have an account with Sky, you will likely be directed to the sales team, which takes calls from 8:45am to 8pm.

    If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you prefer. If your complaint is abo...

    Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.

  3. How can we help? Sign in to help us, help you. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Create a Sky iD. Pick a category you need help with: My account. Sky TV. Sky Broadband. Sky Talk. Sky Mobile. Sky apps. Sky VIP. Sky Yahoo Mail. Sky Protect. Moving home.

  4. Aug 2, 2022 · All the 0333 numbers that Sky Help uses are free if you have Sky Talk or Sky Mobile. For customers with other phone services, the Sky contact numbers remain the same but will have a cost depending on your mobile or landline provider's call charges policies.

  5. Jun 8, 2023 · All you have to do is log into your My Sky account and click on the “Live Chat” button at the top of the page. From there, you will be connected to a customer service representative who can answer any questions or concerns you may have about your Sky services.

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  7. From Monday to Sunday, from 08:30 am to 09:00 pm. Sky Live chat is a new service available on Skys website along with email and phone calls. This service is an instant way of communication for the customers to ask their queries directly from the company’s support team.

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