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Contacting Sky. Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we’re prioritising calls from customers who’ve already been online. Remember, you can do most things online at Sky.com.
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How can we help? Sign in to help us, help you. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Create a Sky iD. Pick a category you need help with: My account. Sky TV. Sky Broadband. Sky Talk. Sky Mobile. Sky apps. Sky VIP. Sky Yahoo Mail. Sky Protect. Moving home.
Jun 20, 2024 · Is there a live chat or email address to contact sky customer service.
Apr 30, 2024 · Sky customer service via Live Chat. If you’d prefer not to phone, certain Sky departments offer customer service via live chat. Sky’s Virtual Assistant appears at the bottom of most pages of the Sky website, and will ask you questions to understand the nature of your query.
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Jul 23, 2018 · You can chat online with a Sky adviser by selecting the chat icon in the top right-hand corner of the Sky broadband website.Sky recommend tying this option first, but if you’d prefer to speak to someone, call on: 03337591018. Call wait times might vary depending on department opening times.
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Jun 8, 2023 · All you have to do is log into your My Sky account and click on the “Live Chat” button at the top of the page. From there, you will be connected to a customer service representative who can answer any questions or concerns you may have about your Sky services.