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  1. Dec 21, 2020 · I've had no previous problem but suddenly I cannot login to my Sky account on my personal PC via a Sky Router. I can log in via iPhone, iPad and my work PC through the same Sky router. Cleared the cache in MS Edge and Chrome and neither will access Sky.

    • Remove Ciscovideoguard and Reinstall Sky Go
    • Close screen Capture Utilities
    • Turn Off Firewalls
    • Clean Boot Windows
    A lot of users have said they’ve fixed Sky Go by thoroughly removing CiscoVideoGuard and reinstalling Sky Go. First, launch Run with the Windows key + R hotkey.
    Input ‘appwiz.cpl’ in Run’s Open box, and select the OKoption.
    First, select CiscoVideoGuard; and press the Uninstallbutton.
    Select the Yesoption.
    Screen capture utilities can stop Sky Go playing content. Make sure there aren’t any screenshot programs running by right-clicking the taskbar and selecting Task Manager.
    Select a screenshot utility on the Processes tab.
    Then press the End taskbutton to close the screenshot software.
    Firewalls don’t always mix so well with streaming service apps. To ensure Windows Defender Firewall isn’t blocking Sky Go, press the Windows key + S hotkey, which will open the search utility.
    Enter the keyword ‘firewall’ in the search box. Click Windows Defender Firewall to open the Control Panel applet shown directly below.
    Click Turn Windows Defender Firewall on or off, which will open the settings in the snapshot directly below.
    Select the Turn off Windows Defender Firewalloptions there to turn off WDF.
    As some programs, such as CiscoVideoGuard, conflict with Sky Go, clean-booting Windows to remove conflicting third-party software and services from the startup might fix the app. Enter ‘msconfig’ i...
    Then select Selective startup,Load system services, and Use original boot configurationon the General tab.
    Deselect the Load startup itemscheck box.
    Select theHide all Microsoft servicesoption on the Services tab.
  2. Oct 1, 2018 · I have no problem using Sky Go on my Ipad but it won’t run at all on my laptop under Windows 10. The app seems to check for updates, then download them and then time out. I have tried to unisnstall and reiinstall.

  3. Aug 16, 2000 · I believe Sky Go only works through the Windows Sky Go app on a PC these days. When Sky Go was accessible via a browser it required Microsoft Silverlight but that was discontinued a few years ago. As for your issues with the app, unfortunately I am unable to help as I haven't used it in years.

  4. Sign in to your Sky account to manage your services and access exclusive content.

  5. Sep 18, 2024 · Settings > Cookies and site permissions > Manage and delete cookies and site data > See all cookies and site data. Find Sky related cookies and delete, (down arrow and bin). Also have a look in...

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