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Aug 23, 2023 · I cannot login to my sky account (online and on the app). I get the message 'Let's find your Account' and I'm asked to enter my postcode but despite entering this correctly, the page doesn't move forward.
Apr 6, 2021 · Sky iD is your sign in for our online services, such as My Account, Sky Go, Sky Store, Sky Broadband Shield, Sky apps, and more. It consists of your email address (or a username) and a password. Every Sky account must have a Primary Sky iD.
You'll now need to choose a new password to access your account. Go to reset your password and enter your email or username. If you're still having difficulties accessing your account, call us on +443442 411 280. Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers.
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5 days ago · Posted by a Superuser, not a Sky employee. Find out more. If you use an email address as the login then you should be able to use it to login to the app with so have you tried it ? If someone has helped you then please click on the LIKES button in their post.