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Our three-day SIAM™ Professional training course will test your knowledge and skills of the activities in the four stages of the SIAM™ roadmap. You will learn how to analyse, plan, build and inspect a multi-service provider environment.
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- SIAM™ Certifications
Interested in learning the best ways to effectively manage...
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EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. Get certified.
Interested in learning the best ways to effectively manage multiple service suppliers? Learn how with our SIAM™ certification and training courses.
- Discovery and Strategy. - Elements of a SIAM Governance Framework. interpret the characteristics of governance in a SIAM ecosystem. differentiate SIAM governance roles.
- Plan and Build. - Design a Detailed SIAM Model. analyze organization specific service models and process model. select an appropriate sourcing approach and SIAM structure.
- Implement. - Different Scenarios Supporting a SIAM Implementation. choose between a big-bang approach and a phased approach, based on the benefits and risks of these approaches.
- Run and Improve. - Operate, Assure and Improve a SIAM Ecosystem. analyze structural elements at different levels. select appropriate mechanisms to address issues and improve provider and integrator performance.
Learn about the best practices to improve service delivery with our SIAM Courses. Obtain the skills required to foster collaborative environments among service providers. Recognise the SIAM™ roadmap for implementing SIAM™ as an organisation’s operating model.
Learn clearly how SIAM works for you and how you can become a service integrator, tying in your existing ITIL knowledge. With practical assignments included in our professional certification, you can learn and apply your knowledge in the workplace.
SIAM Professional Online Certification Training. EXIN SIAM™ Professional (Service Integration and Management) emphasizes on the practical application of SIAM principles and practices. It expands on the SIAM Foundation certification's foundational knowledge and delves deeper into the practical aspects of implementing and managing service ...
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