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EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management. Get certified.
- EXIN SIAM™ - Seamless service integration
Learn clearly how SIAM works for you and how you can become...
- EXIN SIAM™ - Seamless service integration
Learn clearly how SIAM works for you and how you can become a service integrator, tying in your existing ITIL knowledge. With practical assignments included in our professional certification, you can learn and apply your knowledge in the workplace.
- Discovery and Strategy. - Elements of a SIAM Governance Framework. interpret the characteristics of governance in a SIAM ecosystem. differentiate SIAM governance roles.
- Plan and Build. - Design a Detailed SIAM Model. analyze organization specific service models and process model. select an appropriate sourcing approach and SIAM structure.
- Implement. - Different Scenarios Supporting a SIAM Implementation. choose between a big-bang approach and a phased approach, based on the benefits and risks of these approaches.
- Run and Improve. - Operate, Assure and Improve a SIAM Ecosystem. analyze structural elements at different levels. select appropriate mechanisms to address issues and improve provider and integrator performance.
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organisation. This certification course covers themes such as: potential benefits as well as the challenges and risks of ...
Our three-day SIAM™ Foundation training course will cover the terminology, core principles, benefits and challenges of implementing Service Integration And Management. You will also be able to decide on the particular SIAM™ model that is best for your organisation.
Our three-day SIAM™ Professional training course will test your knowledge and skills of the activities in the four stages of the SIAM™ roadmap. You will learn how to analyse, plan, build and inspect a multi-service provider environment.
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Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite SIAM™ Foundation Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.