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  1. The EU and UK have agreed a Trade and Cooperation Agreement (the Brexit Trade Deal) that covers customs charges when buying online from the UK. However, the deal only applies to products coming into Ireland that are made in the UK.

    • You may now have to pay extra fees to the courier who delivers your parcel – whether you'll be charged depends on the 'consignment value' of your order.
    • Consignment value of order costs £135 or less? You shouldn't face ANY extra fees. If you order online from the EU and the consignment value – the total order (minus delivery charges and taxes) – costs £135 or less, you shouldn't have to pay anything extra.
    • Consignment value of order costs over £135? You may have to pay import VAT, customs duty and handling fees. Prior to the start of this year, when the UK was following EU rules, if you ordered something from the EU then the price you saw was generally 'all-in' – so aside from delivery costs you shouldn't have faced any extra charges on top.
    • Buying something over £135 on Amazon, eBay etc? Check if you're actually ordering from the EU, as if so you may face extra charges. When you shop on online marketplaces which operate internationally, such as Amazon and eBay, make sure you check if the item you're ordering is actually coming from the EU.
  2. Rules for Northern Ireland based shoppers. What extra delivery fees do I have to pay post-Brexit when buying online? Customs duties, import VAT and courier ‘handling fees’ can now be added on top of what you pay at the point of sale for items ordered online from EU-based retailers that are delivered to the UK.

    • Business Obligations
    • Using Your Right to Cancel
    • When The Right to Cancel Does Not Apply

    The business must: 1. inform you that you can cancel and detail the cancellation timescales 2. give you a cancellation form and explain how you cancel 3. provide a refund, when applicable: 3.1. no later than 14 days after you cancelled 3.2. using the same payment method you paid with, unless you agree otherwise 4. cancel any other service you order...

    When you want to use your right to cancel, you must: 1. inform the business in writing within the cancellation timescale 2. return the goods to the business and pay any costs that may apply 3. return the goods to the business within 14 days of cancelling and pay any costs that apply 4. not use the service you are cancelling and pay for what you hav...

    The right to cancel does not apply in certain circumstances, for example if a product/service is personalised or not suitable for return for heath/hygiene reasons. The right to cancel in consumer law also does not apply in some sectors: 1. passenger transport services (for example, air, rail, boat, bus) 2. contracts for accommodation, transport of ...

  3. When you buy something in Ireland or the EU, you have strong rights. The laws are designed to: Make you feel confident when shopping in stores or online. Make sure you have enough information to make informed decisions (based on facts) Provide redress options if things go wrong.

  4. Feb 5, 2023 · Since Brexit on Jan 1st 2021, all UK online sales to Irish and other EU customers should be treated as exports and should be zero-rated for UK VAT. Between Jan 1st and July 1st, there was a VAT exemption on orders under €22 coming to Ireland from outside the EU..

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  6. Thanks to EU regulations contained in the Consumer Rights Directive, shopping online gives you additional rights compared with buying goods in a traditional physical shop. Buying from an online trader that is based in the EU gives you a raft of consumer rights that will not apply if you buy from a trader that is located outside of the EU.

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