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  1. Calling "311" will work from landline telephones within Virginia Beach city limits. Cell phone users, or callers from outside the city limits can dial 757-385-3111 to reach VB3 11 Citizen Services.

  2. Social Services. (757) 385-3200. Virginia Relay TTY. 711. Services are provided in various settings throughout the local community including homes, schools, offices, congregate care settings, and other locations outside of Virginia Beach.

  3. VB311 also helps to reduce the non-emergency call volume by taking calls not requiring Public Safety personnel. Calling "311" will work from landline telephones within Virginia Beach city limits. Cell phone users or callers from outside the city limits can dial (757) 385-3111 to reach VB311.

  4. If calling after hours or on the weekends please use the Virginia state hotline at 1-888-83ADULT (1-888-832-3858). The Adult Protective Services Unit is located at the Witchduck Annex, 256/258 N. Witchduck Rd, Virginia Beach, 23462. To make an APS report, please contact our hotline at (757) 385-3550.

  5. Jul 12, 2024 · DHS provides Virginia Beach residents the opportunity to achieve the highest level of self-sufficiency, safety, and quality of life possible. Human Services Administration. (757) 385-3200. Virginia Relay TTY.

  6. Thus, reports of code violations and other documents related to these cases are documents relating to criminal investigations and are exempt from mandatory disclosure provisions pursuant to Virginia Code § 2.2-3706 (B) (1). For more information, please contact Code Enforcement at (757) 385-4421.

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