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We’re here to help. If you would rather talk to someone, call us on 0345 270 0700 Monday to Friday 9am to 5pm. We’ll aim to answer your call within 3 minutes or less.
- SP Energy Networks
- Power Cuts & Emergencies - Phone Numbers
- Retail
- Media Contacts
- Suppliers Enquiries
- ScottishPower Renewables
- Vulnerability Mailbox
SP Energy Networks is responsible for: 1. Restoring supply as quickly as possible should a fault occur on the network 2. Providing new connections to the network 3. Maintaining the performance and safe condition of the network
For all other enquiries relating to our network, please visit the SP Energy Networks contact page (opens in a new window).
For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website (opens in a new window). Our Retail business manages: 1. Pricing 2. Selling 3. Metering 4. Billing 5. Customer service 6. Cash collection for gas and electricity supply to both bu...
If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.
If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.
For all enquiries relating to our Renewables business, please visit the SP Renewables contact us (opens in a new window)page.
As part of our commitment to the security of our systems and the protection of our assets, we have set up a form to receive feedback from the security research community in order to investigate and resolve any detected vulnerabilities. Access the vulnerability mailbox. (opens in a new window)
You’ve chosen one of the fastest ways to get in touch, by chatting to us online.
Mar 31, 2022 · By phone: 0800 074 1985. By email: to contactus@scottishpower.com. By post: to Scottish Power Customer Services, 320 St Vincent Street, Glasgow, G2 5AD. Online: via the online Scottish Power contact form. If the customer service agent with whom you are in contact is not able to handle your complaint, it will be directed to a complaints specialist.
Lines are open Monday to Friday 9am - 5pm. Start by clicking get in touch below. It’s important that everyone can contact us in a way that suits them. We offer a range of alternative formats of communication for customers with hearing and speech difficulties. For full information on ways to get in touch, click the button below.
Oct 4, 2024 · The best contact number is 0345 270 0700 but their telephone team are only available between the hours of 9 am and 5 pm Monday to Friday. You can also contact Scottish Power via the Scottish Power app. The app is available on the App Store or Google Play Store if you just search ScottishPower. Solar and Battery Packages - Energy Advice Helpline.
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Chat to us via webchat, Monday to Sunday 7am-11pm; Call us on 0345 270 0700, Monday to Friday 9am-5pm; If you Pay As You Go, are off supply and need to call us outside the hours above, please call on 0345 058 0005 - 5pm-8pm Monday to Friday and 9am-4pm Saturday
