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You can now get in touch with us seven days a week. Chat to us Monday to Sunday, 7am-11pm. If we are unavailable, ask a question and our bot will help you, or view one of our helpful articles. Visit our support centre. It’s important that everyone can contact us in a way that . suits them.
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SP Energy Networks is responsible for: 1. Restoring supply as quickly as possible should a fault occur on the network 2. Providing new connections to the network 3. Maintaining the performance and safe condition of the network
For all other enquiries relating to our network, please visit the SP Energy Networks contact page (opens in a new window).
For enquiries relating to your gas and/or electricity account and information on all of our products and services, please visit the Support Centre on our customer website (opens in a new window). Our Retail business manages: 1. Pricing 2. Selling 3. Metering 4. Billing 5. Customer service 6. Cash collection for gas and electricity supply to both bu...
If you are a professional journalists our media relations team will provide assistance with news, features and photography. Media contacts can be found on this site under Press Room / Media Contacts.
If you are a new or existing Supplier our Suppliers contact information can be found on this site under Suppliers / Contact Us.
For all enquiries relating to our Renewables business, please visit the SP Renewables contact us (opens in a new window)page.
As part of our commitment to the security of our systems and the protection of our assets, we have set up a form to receive feedback from the security research community in order to investigate and resolve any detected vulnerabilities. Access the vulnerability mailbox. (opens in a new window)
Lines are open Monday to Friday 9am - 5pm. Start by clicking get in touch below. It’s important that everyone can contact us in a way that suits them. We offer a range of alternative formats of communication for customers with hearing and speech difficulties. For full information on ways to get in touch, click the button below.
You’ve chosen one of the fastest ways to get in touch, by chatting to us online.
Mar 31, 2022 · By phone: 0800 074 1985. By email: to contactus@scottishpower.com. By post: to Scottish Power Customer Services, 320 St Vincent Street, Glasgow, G2 5AD. Online: via the online Scottish Power contact form. If the customer service agent with whom you are in contact is not able to handle your complaint, it will be directed to a complaints specialist.
Dec 20, 2022 · Call the Scottish Power meter reading phone number: 0800 027 8000 (an automated service) If you have a prepayment or smart meter, you don’t have to submit meter readings, however, if you do want to, you can contact Scottish Power on 0800 027 8000.
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To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105. You can still reach us on our existing numbers: Central & Southern Scotland:
