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- Robocalls (5,516 complaints). As a new category in the top 10, it includes illegal robocalls, telephone solicitations and telemarketing. With the launch of Michigan’s Robocall Crackdown Team in late 2019, Michigan is now recognized as a leader in combatting illegal robocalls.
- Price-gouging (4,522 complaints). This is the first time that price-gouging has made the top 10 list. Most consumers reported significant price increases on items such as face masks, gloves, toiletries, food and other items during the COVID-19 outbreak.
- Retail (2,433 complaints). Retail complaints include purchases that involved late deliveries or products that were never delivered. Other complaints include the purchases of appliances, furniture and other items that were defective or did not work as advertised.
- Telecommunications, Cable, and Satellite TV (1,880 complaints). This category includes complaints against wireless communications, cable and satellite TV services with most of the reports being billing and service issues.
Mar 1, 2021 · LANSING, Mich. (WLUC) - To celebrate the importance of National Consumer Protection Week and to help people make informed decisions about how to safely spend their money, Michigan Attorney...
The Attorney General provides Consumer Alerts to inform the public of unfair, misleading, or deceptive business practices, and to provide information and guidance on other issues of concern. Consumer Alerts are not legal advice, legal authority, or a binding legal opinion from the Department of Attorney General.
The 2020 Consumer Sentinel Network Data Book (Sentinel Data Book) has aggregated information about what consumers told us last year on the full range of fraud, identity theft and other consumer protection topics.
2020 Consumer Complaint Survey Report | Consumer Federation of America 2 Key Findings • The 34 state and local consumer agencies that participated in the survey collectively handled 280,413 complaints and recovered or saved more than $262,973,073 for consumers in 2020.
Sep 30, 2021 · Attorney General Resources. The Michigan Attorney General creates, updates, and provides resources on a variety of topics. Here you'll find recent publications, brochures, complaint forms, presentation handouts, reports, and more. Consumer Alerts.
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Mar 1, 2021 · The Michigan Department of Attorney General received and processed nearly 24,000 consumer complaints. “Each year, my office tracks consumer complaints to ensure that we’re keeping...
