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Jul 16, 2020 · Consumers who believe they have been treated unfairly by Direct Home Supplies should file a consumer complaint with the Attorney General’s office by Aug. 31, 2020. They will then receive a claim form, through which they will be asked to provide receipts and other documentation.
- Robocalls (5,516 complaints). As a new category in the top 10, it includes illegal robocalls, telephone solicitations and telemarketing. With the launch of Michigan’s Robocall Crackdown Team in late 2019, Michigan is now recognized as a leader in combatting illegal robocalls.
- Price-gouging (4,522 complaints). This is the first time that price-gouging has made the top 10 list. Most consumers reported significant price increases on items such as face masks, gloves, toiletries, food and other items during the COVID-19 outbreak.
- Retail (2,433 complaints). Retail complaints include purchases that involved late deliveries or products that were never delivered. Other complaints include the purchases of appliances, furniture and other items that were defective or did not work as advertised.
- Telecommunications, Cable, and Satellite TV (1,880 complaints). This category includes complaints against wireless communications, cable and satellite TV services with most of the reports being billing and service issues.
Oct 20, 2020 · AG's Office Reaches Agreement with Online Storefront After Receiving Complaints Regarding Unfulfilled T-Shirt Orders
Mar 1, 2021 · LANSING, Mich. (WLUC) - To celebrate the importance of National Consumer Protection Week and to help people make informed decisions about how to safely spend their money, Michigan Attorney...
Mar 5, 2019 · GRAND RAPIDS, Mich. — In honor of National Consumer Protection week, Michigan Attorney General, Dana Nessel's, office released a top 10 list of consumer complaints. The categories did not...
Mar 8, 2024 · In 2021, AG Nessel received the National Consumer League’s “Trumpeter Award” in recognition of her outstanding work to protect Michigan consumers from harm. Attorney General Nessel is also advocating for stronger protections in the Consumer Protection Act.
Mar 1, 2021 · The Michigan Department of Attorney General received and processed nearly 24,000 consumer complaints. “Each year, my office tracks consumer complaints to ensure that we’re keeping Michiganders...
