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The Consumer Protection Division receives thousands of consumer complaints, so it may take a few weeks until your complaint is fully processed. The Attorney General’s office helps consumers by informally mediating complaints. In many cases, this assistance will help you resolve your problem.
Mar 8, 2024 · In 2021, AG Nessel received the National Consumer League’s “Trumpeter Award” in recognition of her outstanding work to protect Michigan consumers from harm. Attorney General Nessel is also advocating for stronger protections in the Consumer Protection Act.
- Robocalls (5,516 complaints). As a new category in the top 10, it includes illegal robocalls, telephone solicitations and telemarketing. With the launch of Michigan’s Robocall Crackdown Team in late 2019, Michigan is now recognized as a leader in combatting illegal robocalls.
- Price-gouging (4,522 complaints). This is the first time that price-gouging has made the top 10 list. Most consumers reported significant price increases on items such as face masks, gloves, toiletries, food and other items during the COVID-19 outbreak.
- Retail (2,433 complaints). Retail complaints include purchases that involved late deliveries or products that were never delivered. Other complaints include the purchases of appliances, furniture and other items that were defective or did not work as advertised.
- Telecommunications, Cable, and Satellite TV (1,880 complaints). This category includes complaints against wireless communications, cable and satellite TV services with most of the reports being billing and service issues.
Mar 1, 2021 · Last year, the Michigan Department of Attorney General received and processed nearly 24,000 consumer complaints. “Each year, my office tracks consumer complaints to ensure that we’re...
Mar 5, 2019 · GRAND RAPIDS, Mich. — In honor of National Consumer Protection week, Michigan Attorney General, Dana Nessel's, office released a top 10 list of consumer complaints. The categories did not...
Please be aware of the following: This form is only for consumer complaints.Please visit the robocall complaint form to submit robocall information. Complaints and inquiries become public records when they are submitted to the Attorney General's office, and under the Michigan Freedom of Information Act, copies may be subject to disclosure to ...
Mar 5, 2018 · LANSING (WWJ) - Credit and financial scams top the list when it comes to consumer complaints in Michigan. The state Attorney General's Office on Monday released its list of top...
