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  1. Mar 1, 2024 · Here's how RAC scored in our latest survey: 64% customer score, placing it joint 14th out of 27 insurance firms rated. 52% policy score on its standard policy, placing it 28th out of 28 providers we reviewed. 68% claims score means it's 6th out of 25 providers we compared. See how this compares with the best car insurance.

    • RAC
  2. Dec 18, 2023 · RAC car insurance customer reviews. RAC has a ‘Great’ Trustpilot rating of 3.9 out of five, based on more than 108,900 reviews. However, it is important to note that this score is based on ...

  3. We regularly benchmark these fees to ensure they are reasonable and offer fair value. If you would like to discuss this further, please contact our Customer Services team at 0330 159 1031. Lines are open 8am-8pm Mon-Fri, 8am-6pm Sat and 10am-4pm Sun. Thanks, Ellie. Karen. 8 reviews.

  4. Nov 13, 2020 · According to the consumer reports, the cold-callers purported to be working on behalf of the consumer's life insurance company, but when challenged for their Financial Conduct Authority number ...

  5. 2. Claims handling has worsened with most kinds of insurance. Alongside its report, the FCA published new statistics detailing how claims were handled in 2023. In more than half of the 33 insurance areas compared, the data shows that insurers have been accepting fewer claims than in the previous year. With combined home insurance, for example ...

  6. I was 5 - 10 mins from home so he followed me home to make sure I got home without any further issue. Alex also gave some advice as I planned to do a permanent replacement myself. Date of experience: October 03, 2024. Read 1 more review about RAC Breakdown Cover. C.

  7. Sep 20, 2024 · The Association of British Insurers (ABI) reported that from April to June 2024, the average cost of home insurance was £396 a year - up 19% on the year before. This was for combined contents and buildings insurance. Once you break it down, buildings insurance was £321 and contents was £137.