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  1. This year, our car insurance customer surveys found marked disgruntlement around the value for money drivers felt they were receiving, as well as with the amounts paid by insurers when settling claims. The regulator plans to review how the insurance sector handles claims as well as how all financial services firms treat vulnerable customers.

  2. We regularly benchmark these fees to ensure they are reasonable and offer fair value. If you would like to discuss this further, please contact our Customer Services team at 0330 159 1031. Lines are open 8am-8pm Mon-Fri, 8am-6pm Sat and 10am-4pm Sun. Thanks, Ellie. Karen. 8 reviews.

  3. Dec 18, 2023 · RAC car insurance customer reviews. RAC has a ‘Great’ Trustpilot rating of 3.9 out of five, based on more than 108,900 reviews. However, it is important to note that this score is based on ...

  4. The customer service is excellent both on line via telephone. My only negative is that the travel insurance is branded as for I sure.com which is a little confusing. Other than that an excellent product, great quality & value for money. Date of experience: 10 October 2024. Read 1 more review about ROCK Insurance Group. HE.

  5. Claimed profile. May use unsupported invitation methods. Replied to 100% of negative reviews. Replies to negative reviews in < 2 days. Profile and reviews have been merged. RCIB has 5 stars! Check out what 17,838 people have written so far, and share your own experience.

  6. I went online to the 3 credit services ( experian transcontinental) and put a hold on them so nobody could apply for credit using my info. Just I. Case. I think Fraud alert is fine. I don’t think this is a scam where they try to steal your indenity. I think it is insurance brokers selling crappy policies and junk insurance that covers nothing.

  7. There are certain types of insurance m any people need to have – like car insurance and buildings insurance. But other insurance policies are matters of choice – like private medical or dental insurance. We receive complaints from consumers about a range of insurance products. We look at the facts and circumstances of each individual complaint.

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