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Contact Customer Care. Monday - Friday 9am - 6pm (EDT) Saturday 9am - noon (EDT) Phone: 800-242-1227. Social Media 8am - 8pm (EDT), 365 days a year. Message us on Twitter. Message us on Facebook. Email us.
- Contact Us
We do our best to respond within two business days, but it...
- Contact Us
We do our best to respond within two business days, but it may take longer if our volume is unusually high. For help with online Delivery and Curbside Pickup orders, please contact Instacart. For urgent matters, please call 800-242-1227 during business hours. Log In to pre populate the form below.
Call 1-800-242-1227 for store-related comments. For questions relating to personnel, payroll, benefits, stock, employment, real estate, or accounting, call 1-863-688-1188. Our Customer Care Department hours are 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to noon on Saturdays.
Visit our store locator for contact information, services offered, and store hours for your neighborhood Publix. Call 1.800.242.1227 for store-related comments. For questions relating to personnel, payroll, benefits, stock, employment, real estate, or accounting, call 1.863.688.1188.
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We ranked #1 supermarket in America for customer service by Newsweek. Oct. 14, 2020. Publix has been named to Newsweek’s 2021 America’s Best Customer Service list, ranking No. 1 in the supermarket category.
