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Login to pay your bill online or pay as a guest. Pay in person or by phone. Mail payments to: PGE P.O. Box 4438 Portland, OR 97208-4438. If you'd like to make payment arrangements or if you've received a disconnect notice, please call PGE Customer Service at 503-228-6322.
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- Billing & Payment Options
- How It Works
- Average Payment Based on Past Use
- Regular Monitoring
- Check Your Bill to Compare Your Use
A typical electric bill can experience some dramatic ups and downs, as electricity needs change during the year. PGE’s Equal Pay option evens out your monthly bill so you make the same payment every month.
Once a year, we estimate your annual electricity use based on what you’ve used in the past. We divide that annual use by 11 to calculate your monthly Equal Pay amount. Because your energy use can change over time, we give you a month every year to “catch up,” in which you pay the difference between what you’ve already paid for the year and what you...
We also review your account every four months to compare your Equal Pay amount to your actual use and adjust your Equal Pay amount if needed. These adjustments help you avoid a large overpayment or underpayment, so you should have only a small bill or credit in your catch-up month. For more information, see our Equal Pay FAQ.
Your Equal Pay amount is an estimate based on past use. So it’s a good idea to look at your bill each month to compare your actual use to the Equal Pay amount and make sure they are similar. You can also track any differences throughout the year on the back of your bill, on the line labeled “Equal Pay Payoff Balance.” While it’s normal to have some...
Need to get in touch with us? View a comprehensive list of helpful links, phone numbers for billing, outages and other departments. Our customer service advisors can assist you in 200+ languages.
To pay your bill, sign in to Your Account or use One-Time Access. Select the Pay button. You will be asked to enter your Payment Amount, Payment Date, Payment Type and Payment Account. Select Submit to complete your payment.
For general questions, call our Customer Service Center at 1-877-660-6789. Find information about PG&E's utility billing services, including how to read your billing statement.
Account alerts keep you informed on bills, payments, power outages and more. Receive them by email, text or phone.
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Get help paying your PG&E bill. Visit billing and assistance. Find PG&E customer service support for account issues.
