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Other PGE Departments. If the department you wish to reach is not listed below, please call 503-228-6322. PGE Headquarters 503-464-8000. Community Affairs 503-464-8599. Corporate Social Responsibility 503-464-8599. Deaf and Hard of Hearing Phone Line 800-735-2900. Economic Development 503-464-7694.
- Billing & Payment Options
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- Billing & Payment Options
- How It Works
- Average Payment Based on Past Use
- Regular Monitoring
- Check Your Bill to Compare Your Use
A typical electric bill can experience some dramatic ups and downs, as electricity needs change during the year. PGE’s Equal Pay option evens out your monthly bill so you make the same payment every month.
Once a year, we estimate your annual electricity use based on what you’ve used in the past. We divide that annual use by 11 to calculate your monthly Equal Pay amount. Because your energy use can change over time, we give you a month every year to “catch up,” in which you pay the difference between what you’ve already paid for the year and what you...
We also review your account every four months to compare your Equal Pay amount to your actual use and adjust your Equal Pay amount if needed. These adjustments help you avoid a large overpayment or underpayment, so you should have only a small bill or credit in your catch-up month. For more information, see our Equal Pay FAQ.
Your Equal Pay amount is an estimate based on past use. So it’s a good idea to look at your bill each month to compare your actual use to the Equal Pay amount and make sure they are similar. You can also track any differences throughout the year on the back of your bill, on the line labeled “Equal Pay Payoff Balance.” While it’s normal to have some...
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You can pay by phone by calling PG&E at 1-877-704-8470. Please have your 11-digit account number ready. Our pay-by-phone option accepts bank account or debit/credit card payments. Please note that a $1.35 convenience fee will be applied.
Phone/FAX Numbers. Main phone (503) 228-6322 Customer Service ... Utility Bill Payment Plans; ... PORTLAND GENERAL ELECTRIC. Sign up to receive 211info news and updates.
Contact us. For general questions, call our Customer Service Center at 1-877-660-6789. Find information about PG&E's utility billing services, including how to read your billing statement.
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Yes, you can pay by phone by calling PG&E at 1-877-704-8470. Please have your 11-digit account number ready. Our pay-by-phone option accepts bank account or debit/credit card payments. Please note that a $1.35 convenience fee will be applied. For more information on payment options, visit us online at ways to pay. You can pay by phone by ...
