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  1. Feb 23, 2024 · Call USAGov. Chat with USAGov. Top. Locate a U.S. embassy, which can help U.S. citizens in an emergency, replace a passport, and more. Non-citizens can get help with visas to come to the U.S.

  2. If you are calling from within the United States, please dial: +1 703 249 4643. If you are using Skype: skype-ca. Email: Canada.Visas@gdit-gss.com. The customer service center CANNOT help you with the following: Determine the required visa for your purpose of travel.

  3. Visa contact info and FAQs on ESTA, dual-nationality, arrests, convictions, expired UK passports and validity, DS-160, Chinese B-visa holders, EVUS.

  4. If you need to contact us directly, the table below will guide you to the best contact information for your particular situation. Please note as part of our modernization process, the Visa Office does not respond to inquiries through the mail.

  5. Contact Us – Bureau of Consular Affairs. If you have a question about a visa, passport, or assistance for U.S. citizens abroad, please visit thi s page.

  6. Contact the nearest U.S. embassy or consulate, or call: 1-888-407-4747 from the U.S. and Canada. +1 202-501-4444 from outside the United States. For more information, visit Emergencies and What the Department of State Can and Can't Do in a Crisis.

  7. Contact the Bureau of Consular Affairs. Phone number. 1-202-501-4444 (for emergencies abroad) Toll-free number. 1-888-407-4747 (for emergencies abroad) 1-877-487-2778 (for U.S. passports) TTY. 1-888-874-7793 (for U.S. passports) Main address.