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Sign in through DWP Authenticate. To use the Provider Referrals and Payments system, you need to prove it’s you signing in. You’ll need the mobile phone linked to your DWP Authenticate...
- Start your claim by phone
- Start your claim by post
- Completing and returning the form about your condition
- Apply online
- If you need to have an assessment
- Getting a decision
- If you disagree with a decision
You need to:
1.Call the ‘PIP new claims’ phone line. You’ll then be sent a form that asks about your condition.
2.Complete and return the form. The address is on the form.
3.You might need to have an assessment, if more information is needed.
You can start a claim by post instead, but it takes longer to get a decision.
Send a letter to ‘Personal Independence Payment New Claims’.
You’ll be sent a form asking for your personal information, such as your address and your age. Fill in and return the form.
You’ll then be sent a form which asks about your disability or condition.
Personal Independence Payment New Claims
Post Handling Site B
If you apply by phone or post, you’ll usually get a form called ‘How your disability affects you’ within 2 weeks.
Fill in the form using the guidance that comes with it, and return it to the address on the form.
Include supporting documents if you have them - for example, prescription lists, care plans, or information from your doctor or others involved in your care.
You have 1 month to return it. Contact the PIP enquiry line if you need more time or have questions.
You can only apply for PIP online in some areas. You’ll need to check your postcode when you start your application.
To start your claim online you’ll need your:
•National Insurance number
•email address
•mobile phone
Apply now
You’ll be invited to an assessment with a health professional if more information is needed. They’ll ask about:
•how your condition affects your daily living and mobility tasks
•any treatments you’ve had or will have
They might ask you to do some simple movements to show how you manage some activities.
The assessment can be in person, over the phone or by video call. It usually takes 1 hour. If your assessment is in person, your invitation letter will explain how to attend your appointment safely.
You can read Citizens Advice’s help on preparing for an assessment.
You’ll get a letter that tells you whether you’ll get PIP and the date of your first payment.
You can challenge a decision about your claim. This is called asking for ‘mandatory reconsideration’.
Personal Independence Payment (PIP) - how and when to claim, rates, eligibility, change of circumstances, claiming due to a terminal illness.
- Personal Independence Payment (PIP) can help with extra living costs if you have both: a long-term physical or mental health condition or disabilit...
- You can get Personal Independence Payment (PIP) if all of the following apply to you: you’re 16 or over you have a long-term physical or mental hea...
- How much Personal Independence Payment (PIP) you get depends on how difficult you find: everyday activities (‘daily living’ tasks) getting around (...
- Before you apply for Personal Independence Payment (PIP), check if you’re eligible. Find out how to claim if you live in Northern Ireland. If you l...
- The letter you got when your Personal Independence Payment (PIP) was approved will tell you when your claim will end and if it will be reviewed. Ho...
- You must contact the Personal Independence Payment (PIP) enquiry line if: your personal details change, for example your name, address or doctor th...
- You can get Personal Independence Payment (PIP) more quickly if: your doctor or a medical professional has said you might have 12 months or less to...
Use the Turn2us PIP Helper to learn how to manage each stage of your PIP (personal independence payment) application process.
PIP: digital forms and online claims. Some personal independence payment (PIP) claimants can now complete all or part of their application online. Confusingly, there are two separate initiatives at work.
Personal Independence Payment (PIP) - how and when to claim, rates, eligibility, change of circumstances, claiming due to a terminal illness.
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To apply for PIP, you need to contact the Department for Work and Pensions (DWP). You can do this by: post; phone on 0800 917 2222; textphone; Relay UK; a video relay service; PIP: Contacting the DWP about a claim (GOV.UK) It can take months to complete the PIP process: contacting the DWP about a claim; filling in your PIP claim form and ...
