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  1. Patient Line is a bedside system for patients providing TV, telephone and radio. It gives the patient the opportunity to keep in touch with loved ones, to enjoy watching favourite television programmes and to listen to any choice of radio station.

  2. Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer. Sign in with ease using your NHS login. Sign in.

  3. Enjoy the convenience of GP online services with the ability to interact with your GP practice at any time of the day or night, wherever you are. Using the Patient Services website on your computer or mobile, you can: order prescriptions. book and cancel appointments. view your medical record.

    • Telephone
    • Television
    • Radio

    Each bedside has a telephone to make and receive calls. Telephone card machines can be bought from dispensers at ward entrances. The system also has a loop system for the hard of hearing. Patients do not pay for incoming telephone calls. Calls cost 10p per minute (minimum charge 10p) to make bedside but anyone phoning you will be charged 49p per mi...

    Various packages are available including free telephone calls to 01, 02 and 03 numbers for the duration of your stay ask your Hospedia representative for details. Free TV from 7am- 9pm on children’s wards only (games can be purchased for £1 for 24 hours). Free Hospedia information channel 20 TV channels, including the following, are available: 1. B...

    All radio stations are free at all times, including Hospital Radio Norwich (HRN) (see below). You are welcome to use a personal audio player with headphones.

  4. Daisy Patient Line offers GP surgeries a cloud-based communications solution designed to streamline patient interactions and reduce administrative bottlenecks. By integrating our advanced system, practices can improve call handling, enhance patient access, and allocate staff resources more effectively. Book a demo Find out more.

  5. Support Centre; Sign In to Patient Access

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  7. GP Online Services is an NHS England programme in place to support GP practices in offering and promoting online services to their patients. To find out more please visit our GP Online Services web pages.

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