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  1. Patient Line is a bedside system for patients providing TV, telephone and radio. It gives the patient the opportunity to keep in touch with loved ones, to enjoy watching favourite television programmes and to listen to any choice of radio station.

  2. Enjoy the convenience of GP online services with the ability to interact with your GP practice at any time of the day or night, wherever you are. Using the Patient Services website on your computer or mobile, you can: order prescriptions; book and cancel appointments; view your medical record

  3. Take control of your healthcare. Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer. Sign in with ease using your NHS login. Register. Are you protected against flu?

  4. Sign in to Online Banking. When you sign in, well ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.

    • Telephone
    • Television
    • Radio

    Each bedside has a telephone to make and receive calls. Telephone card machines can be bought from dispensers at ward entrances. The system also has a loop system for the hard of hearing. Patients do not pay for incoming telephone calls. Calls cost 10p per minute (minimum charge 10p) to make bedside but anyone phoning you will be charged 49p per mi...

    Various packages are available including free telephone calls to 01, 02 and 03 numbers for the duration of your stay ask your Hospedia representative for details. Free TV from 7am- 9pm on children’s wards only (games can be purchased for £1 for 24 hours). Free Hospedia information channel 20 TV channels, including the following, are available: 1. B...

    All radio stations are free at all times, including Hospital Radio Norwich (HRN) (see below). You are welcome to use a personal audio player with headphones.

  5. Support Centre; Sign In to Patient Access

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  7. Go to the Internet Bank log in page. Enter your customer number. Enter your date of birth. Choose Continue. You’ll then get the option to log in using: your passnumber and a code sent to you by text, or; your debit card and card reader.

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